Free U.S. Shipping30-Day ReturnsReturn & Refund Policy

Shipping Policy

Order Processing Time: 1–2 (business days, Monday–Friday)

Transit Time: 4–6 (business days, Monday–Friday)

Order Cut-Off Time: Orders placed after 2:00 PM ET are normally processed the next business day.

Standard Delivery Time: 5–8 business days

Standard Shipping Fees: Free standard shipping is available for eligible addresses; checkout confirms eligibility.

Shipping Methods: Standard shipping is currently offered to supported addresses within United States (US). Any product, address, or carrier restriction is shown before checkout completion.

Tariffs or Customs Fees: International shipping is not offered under the current United States (US) delivery setting. If coverage changes, applicable duties and responsibilities must be published before launch.

Tracking is provided when available from the selected carrier. Delivery estimates can be affected by address verification, weather, carrier delays, holidays, or other conditions outside normal processing.

For an order-specific delivery question, use the verified Contact Information below and include the order number.

Contact Information

Business Name: windycity-shop
Phone: +1 312-225-9777
Email: support@windycity-shop.com
Address: 2221 S Michigan Ave, Chicago, IL 60616, United States
Business Hours: Monday–Friday, 9:00 AM–5:00 PM ET
Saturday–Sunday: Closed